This report has been prepared for the manufacturers and distributors of spare parts for automotive market. The research concerns shops and workshops in automotive branch all over Poland; all causes of non-objective voting were eliminated. This research was carried out whit questionnaire “face to face”
Report is prepared as an PowerPoint presentation. It consist of 121 slides and include 108 tables and 95 graphs perfectly expressing many aspects of this market. Of course enclosed are comments indicating most important elements.
The research contains many “cross-opinions” which means opinions influenced by different criteria.
You can order it in an English version. The price of a single License for „Spare parts market in Poland” report is 2560 EUR. If you are interested in purchasing of this report, please e-mail us on Alfred@motofocus.pl  or martyna@motofocus.pl  If you need some additional information, please call: +48 22 489-72-21

SPARE PARTS MARKET IN POLAND

1. INTRODUCTION
1.1 Research conception
1.2 Disclaimer
1.3 Terminology

2. GENERAL INFORMATION ABOUT COMPANIES
2.1 Classification by company type

2.2 Companies’ specializations
2.3 Number of repair stands
2.4 Employment scale
2.5 Computerization of garages and retail store
2.6 Computerization according to specialization of company
2.7 Use of internet
2.8 Use of internet according to specialization of company
2.9 Average cost of man-hour – AM garage

2.10 Average cost of man-hour according to AM garage specialization
2.11 Number of customer in retail store and AM garage

3. GARAGES EQUIPMENT
3.1 AM and OES garages equipment
3.2 Garages plans concerning purchase of equipment
3.3 Garage equipments selection criteria

4. GARAGE CHAINS
4.1 Garage chains membership

4.2 Manufacturer’s or distributor’s garage chain membership
4.3 Distributor’s garage chain membership
4.4 Evaluation of distributors involvement and support for garages in chains

5. WAREHOUSES AND TURNOVERS
5.1 Average monthly turnover (net) in parts sale
5.2 Articles value
5.3 Changes in warehouse value

5.4 Turnover in services sale – garage AM
5.5 Turnover in parts sale – garage AM

6. DISCOUNTS AND PAYMENTS
6.1 Garage services
6.2 Hire payments in garages
6.3 Discounts in garages

6.4 Retail store services
6.5 Discounts in retail stores

7. DISTRIBUTION
7.1 Knowledge of distributors
7.2 Main distributor
7.3 Evaluation of main distributor
7.4 Second and third distributor
7.5 Evaluation of second and third distributor

7.6 Speed of delivery – main distributor
7.7 Speed of delivery – second and third distributor
7.8 Number of deliveries
7.9 Way of placing an order

8. SERVICES
8.1 The most often repairs
8.2 The most profitable repairs

8.3 The best and the most often fitted/soled brands of segments
8.4 Percentage shares of recommended brands for most important product groups in total sale/ installation
8.5 Garages behaviors
8.6 Car repair by type of car (Asian, West European etc.)

9. PARTS SELECTION CRITERIA
9.1 Part’s brand selection criteria – first indication
9.2 Part’s brand selection criteria – three indications together

9.3 Part’s brand selection criteria – AM garage
9.4 Part’s brand selection criteria – retail store

10. FREQUENCY OF COMPLAINTS, BREAKDOWNS ACCORDING TO GROUP OF PRODUCTS

11. SPARE PARTS MARKET- PLACE, USED PARTS

11.1 Parts recycled by industry
11.2 Used parts
11.3 Used parts- garage AM and retail store
11.4 Used parts, according to specialization
11.5 Parts from car cemetery and spare parts market place
11.6 Parts from car cemetery and spare parts market place according to garage AM and retail store
11.7 Shares of used parts which were bought at the car cemetery and spare parts market place in total sales
11.8 Shares of new parts which were bought at the spare parts market place in total sales

12. RECYCLING
12.1 Filters recycling
12.2 Accumulators recycling
12.3 Motor oils recycling
12.4 Tires recycling
12.5 Brake fluids recycling
12.6 Radiator fluid recycling

13. CUSTOMER’S BEHAVIOR

13.1 Repair or preventing breakdowns visits
13.2 Customer’s attitude
13.3 Customer’s attitude according to repair type

14. PLANS AND PROGNOSIS
14.1 Plans concerning company development
14.2 Plans concerning widening of garage offer
14.3 Prognosis – AM garage

14.4 Prognosis – retail shop
14.5 Prognosis – mechanics
14.6 Prognosis – body parts

15. TRAININGS

17. CONTACT